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NEWS RELEASE

The Hanover Now Taking Reservations For New Hotel And Motel Insurance Business

—Designed to Provide First-Class Service to Mid- to High-End Hotels and Motels—

—Product Enables Company’s Agents to Capitalize on Growing Market—

WORCESTER, Mass. (December 18, 2007) – The Hanover Insurance Group, Inc.
(NYSE: THG), a leading super regional property and casualty company, today announced the availability of a new insurance program—The Hanover Hospitality Advantage— that offers comprehensive specialty coverages to meet the unique needs of hotels and motels at a competitive price.

The Hanover Hospitality Advantage was developed to help the company’s agent partners meet the needs of their mid- to high-end hotel customers that cater to business travelers. Specifically, the product will meet the needs of the growing number of hotels that provide onsite restaurants, conference centers and other amenities to their business travelers. At the same time, the company is enabling its agents to capitalize on the increasingly growing number of hotels within the company’s geographic footprint, which represents over 28,000 establishments today.

“As many hotels continue to expand their businesses beyond general lodging, hotel owners should be confident that their insurance is designed to meet their unique and growing needs,” said David J. Firstenberg, commercial lines president at The Hanover. “By combining specialized coverages with flexible limits, The Hanover Hospitality Advantage will help agents capitalize on the growing number of hotels in their local markets.”

The Hanover Hospitality Advantage offers hotels the comprehensive commercial property, general liability, commercial auto, and workers’ compensation coverages they need. In addition, it includes options that would normally have to be purchased separately such as coverage for accounts receivable risks, business income and extra expenses, electronic data processing equipment, fine arts, fire department service charges, movement of property, outdoor property, personal effects, and valuable papers and records.

Hotels and motels may broaden their coverage and increase limits through a broad range of endorsements and optional coverages that address specific industry risks, including:

  • Hospitality services errors and omissions coverage for exposures unique to the industry including rendering or failing to render hospitality services , such as an error in event planning
  • Hospitality property broadening endorsement which provides a broad range of coverages including: worldwide coverage for reservation systems, alternative key systems, emergency evacuation expense and coverage for guest property
  • Liquor Liability with optional  per location general aggregate endorsement
  • Supplemental payments for inoculations for food-related illnesses
  • Commercial crime coverage to protect against risks such as employee theft, forgery or alteration, theft of money and securities, robbery or burglary, and counterfeit money

The Hanover Hospitality Advantage currently is available through The Hanover’s independent agents. 

For more information, agents can contact one of The Hanover’s local branch offices or visit the company at www.hanover.com. Customers interested in purchasing insurance coverage from The Hanover should contact their local independent insurance agent. Find one at www.hanover.com by clicking on “Find an Agent.”

About The Hanover

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States.

Contact Information

Investors:
Sujata Mutalik
E-mail: smutalik@hanover.com
1-508-855-3457
Media Relations:
Amy Lynn Banek
E-mail: abanek@hanover.com
1-508-855-4486